FAQs
Orders are placed online, and payment is due when the order process is completed, so we can reserve your appointment time.
While we strongly recommend placing orders via our website to ensure accuracy and pricing information, we accept orders via phone.
Our service areas are very large. If your location is out of our area, there will be a trip charge. We will let you know at the booking time.
It depends. Although it is true, that there are some locations and areas that are either off-limits or have additional height restrictions, we can fly near, or even at, most airports, if we can obtain the necessary legal permission.
If you are unsure of the viability of a particular location, email us or call us. We're happy to help take a look!
It is typically not necessary for you to be on-site for the shoot; however, you are welcome to join us if you feel it will be beneficial. Our pilots are trained professionals and can capture high-quality imagery in almost any setting.Â
Please note that if you do opt to join us at the shoot, scheduling times might be delayed as this will have to be coordinated with multiple parties. This form allows you to describe your preferences, goals, and objectives in full detail. Most of our clients choose to communicate online or over the phone.